Website support

A launched network project needs constant attention and control. It is necessary to update the engine, modules, backup the database and site files. Support and development of the site require time and understanding.

Of course, you can understand and carry out some routine operations by yourself. The complexity of the task depends on the skills of the administrator and the selected CMS. It is easier to entrust these tasks to an employee. But the best option is to order the maintenance and support in the Red Chameleon web agency.

You will save time, money and nerves with us

You do not need to spend time on training, delve into the intricacies of the CMS, code and teach an employee.

You will pay only for the time actually dedicated to working on your project.

Your site will be maintained and supported by professionals of the required specialization with a guaranteed result.

The web agency "Red Chameleon" offers to take over the support of the site. Provide maintenance of your resource to experienced developers. We will make your website accessible and up to date. You won't need to be distracted by everyday technical tasks.

Order a website support

What is the website support?

Website support is a set of services to ensure the operability, security and relevance of the site. The set includes basic settings for the server and the CMS administrative panel, content upload, improvements and development of the project.

What is included in the maintenance of the website (online store)?

Website Management

Control over the relevance of hosting and domain, content import, CMS and modules configuration

Design improvement

Refinement and integration of the layout, replacement or optimization of individual elements on the pages or redesign of the whole resource

Refinement of functionality

Checking the quality and safety of the code, adding new features, removing errors and viruses

Discuss the project

Website maintenance

The developers of the Red Chameleon are ready to take on the full range of tasks for the support and maintenance of sites on time.

We carry out the following work with the site:

resource availability monitoring
creating regular backups
hosting and domain name renewal
scanning for viruses and malicious code
creating and maintaining email accounts

updates
uploading new information
template customization
making changes to the code and minor improvements if it is necessary

You will be calm about your web project when it is in the safe hands of experienced Red Chameleon developers.

Maintenance of online stores

Marketplaces require professional site support. An online store is not just a resource on the network, it is a tool for making money. It is extremely important for the online store to be always available, process user requests with high quality and correctly, withstand peak loads and solve customer problems. Stability helps build customer loyalty and trust.

Red Chameleon provides services for the development and support of websites and online stores. This means that your online marketplace will be serviced by the same professionals who developed the resource.

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What will you get by ordering support for a website or online store?

We will provide:

uninterrupted operation of the online store;
updating CMS and modules, testing their performance after the update;
correcting errors when they occur;
site performance;
resource security and virus protection;
export and import of content;
integration with external resources.

We will immediately conduct a technical audit, identify and correct problems to minimize project downtime in case of problems.

Website support price

The actual monthly or one-time cost of maintaining a website or an online store is formed according to the actual time spent on improvements and corrections.

The price of support and maintenance of sites is 29 USD/hour.

The minimum amount of work to support and refine a website (online store) is 20 hours, for a total amount of 580 USD.

How do we work?

The process of maintaining Internet sites and estimating the cost looks like this:

	Setting a task for technical support.
	Execution time estimate.
	Validation by the client.
	Completing a task.
	Formation of a report on completed tasks for the reporting period or for the performance of one-time work.

Hire us

What CMS and frameworks do we work with?

We have extensive experience in developing websites and supporting projects with a variety of engines - from the most popular to little-known ones. Over the years of improvements and support, we have decided that these PHP frameworks are optimal for online business: Laravel, Symfony, Yii/Yii2.

The Red Chameleon programmers also maintain and modify self-written sites in PHP.

FAQ

❓ What is the skill level of your programmers? Do you use freelancers to support websites?: Attested and certified programmers will work on your project. We do not outsource work on our clients' projects to other companies or freelancers.

❓ Is the development of additional functionality included in the support of the website?: Yes. You can order any kind of work on the resource, including the creation of new functions and tools as part of the site support. At the same time, the actual time spent on the project is paid.

❓ Is it necessarily to buy a certain number of hours of site support?: No. You can order one-time works on the site. In this case, we will first estimate the likely scope of work and invoice only for their implementation. At the same time, the price of standard hours does not change - 850 UAH / hour. But please note that customers who order ongoing support have the advantage of allocating team time to their projects.

❓ What tasks are solved within the Website support service?: We have full-time specialists in our team covering 5 main roles (project management, layout, programming, testing, content publishing). You are unlimited in the types and volumes of tasks that the Red Chameleon web agency can solve: installing and configuring CMS, working with frameworks, expanding functionality (installing modules, plugins, add-ons or creating unique tools), layout, content filling, testing, audit of code and speed of work, as well as many other tasks to maintain the performance and relevance of a web resource.

❓ We cannot give access from the admin panel, but we need site support. Is there another option?: No. We need to see the current state of the site even to estimate the amount of work. We can make a copy of your project and database on our server to assess the complexity of the tasks. But we will also need access to the administrative part to make this.

❓ I need functionality for which there is no solution. Can you do this as a part of the site support?: Yes. We create unique functionality of any complexity, taking into account the rules and philosophy of the selected platforms. You will receive a productive and safe tool for improving the site.

Let's discuss your project

Leave a request and we will contact you